Frequently Asked Questions

FAQ's

Shipping

Yes we do! We are offering Free Worldwide shipping!
We offer express shipping delivered by FEDEX! Add express shipping while you are in your shoppingcart.
When your order is not yet processed, you can add express shipping by visiting this page, select your region and the express shipping to your order.

Order process

Try using an other browser like FireFox, Chrome or Safari. If this doesn't help, send us an e-mail what problems you are experiencing and what Operating System and browser you are using and we will look into it asap.
The maximum file size per photo to upload is limited to 7 MB.

Payment

Polabora allows you to pay with Paypal, Visa, Mastercard and American Express.

Cancellation and Reimbursement

Due to the nature of our product and production process, it is not possible to cancel your order. If you are unhappy with your Polaboras, just send us an e-mail and we will look into it asap.

Complaints

If you have questions or complaints, please contact us by email at info at polabora.com or via the contact form on our site, describing the problem and with your invoice number. We will come back to you as soon as possible,most of the times within 48h.

Instagram/Facebook accounts

You have to remove your cookies from your browser. This will allow you to select a new account.

About us

We are two guys from the enchanting city of Ghent in Belgium, who love taking photos and creating beautiful vintage prints. We will be your host here on this site and will provide you the best service possible. At Polabora, we make it personal.
retro polaroid of ghent by night
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